Practice Policies

All payments and insurance billing are processed through Headway, our third-party billing partner.

• Patients are responsible for verifying their specific insurance coverage, though Headway also performs verification.
• We accept both out-of-network and self-pay patients. Payment is due at the time of service.
• Super bills can be provided upon request for out-of-network reimbursement.

We understand life happens. If you need to cancel or reschedule, please give us at least 24 hours notice.

Excessive missed appointments may result in discharge from the practice.

Patients are strongly encouraged to address refills during scheduled follow-up appointments.

• If a refill is needed outside of an appointment, 72 hours notice is required.
• Adding, stopping, or changing medications requires a scheduled appointment, unless the adjustment was specifically discussed and planned during a previous session.

A diagnostic evaluation or prior record review is required before prescribing stimulant medications (e.g., Adderall, Vyvanse). Existing evaluations or testing records from other providers can be sent to us for review.

• Random urine drug screening and/or medical clearance for cardiac risk factors (e.g., hypertension) may be required.
• Long-term benzodiazepines (Xanax, Ativan, Valium) are not prescribed for chronic conditions. Short-term use (e.g., flight anxiety) is considered on a case-by-case basis.

The therapeutic relationship is built on mutual trust and respect. We are committed to providing a safe, respectful environment for everyone.